Yes, in many cases. Just message us in chat and tell us the order and the new address (street, unit, city and ZIP). Our assistant will check it against your order right away and hand it to our Florida team to update.
When we can change it
The new address must be in the same delivery region as your original address, and we need the request before the cutoff for your delivery day: 8 PM the day before for Monday through Saturday deliveries, or 5 PM Saturday for Sunday deliveries.
Same-day requests
If your order is already scheduled for today, we'll still take the request as a priority, but our dispatch team has to confirm the driver can accommodate the new stop. If the order is already out for delivery, this is assessed case by case and we'll confirm either way.
When we can't
If the new address is outside our delivery area or in a different delivery region, we can't move the existing order. We'll help you cancel it so you can place a new order to the new address.
Pickup orders can't be switched to delivery through this process. Please contact us and we'll help you with those separately.
