Matt
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Activity overview
Latest activity by Matt-
Matt created an article,
I'm having trouble creating an account on your website, and I can't figure out why. Can you help?
There are typically two areas where issues may arise during the account creation process: Name Entry: Be sure to enter your first and last names exactly as they appear on your medical card. If you...
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Matt created an article,
Do I need a valid Florida Medical Marijuana Card to register and place an order on your website?
Yes, that's correct. Our website interfaces in real time with the Florida Medical Marijuana Use Registry (MMUR), allowing for the automatic dispensing of orders.
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Matt created an article,
I tried a strain from another dispensary; why did it taste and look different than yours?
It's common to notice differences in taste and appearance between strains from various dispensaries. Several factors can contribute to these variations: Growing Conditions: The soil, climate, nutri...
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Matt created an article,
Am I required to create an account to purchase?
Yes, to make a purchase through our new website you are required to create an account and log in each time to order. It's super easy and can be done by clicking here
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Matt created an article,
What payment options do you accept?
We strive to make your shopping experience as smooth and convenient as possible. To that end, we offer several payment options for both in-store, pick up, and online purchases. Here's a detailed gu...
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Matt created an article,
Can you mail/ship product to me?
Unfortunately, we're unable to mail or ship products to you. Florida's medical program regulations prevent us from offering this service. However we do delivery to the entire State of Florida
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Matt created an article,
Where do I find the COAs for products on the website?
Each individual product page contains a link to the product's COA. Below is a screenshot showing what to click on to access the COA. This link is found in the same location for every product page.
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Matt created an article,
When are new products typically made available for sale?
Our primary goal is to get the product into our patients' hands as swiftly as possible. Because of this, we don't adhere to a structured schedule for releasing new products. Instead, we f...
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Matt created an article,
How is the pricing structure established for your products?
Each batch is evaluated using our internal grading system to determine the final tier, here are a few things that we take into consideration: Lab results Bag appeal (smell, structure, texture) Res...
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Matt created an article,
What happens to my order if it is not picked up 30 minutes prior to the location closing? What would I need to do if I still want to pick up my order on another day?
Any orders not picked up 30 minutes prior to the location closing will be cancelled, dispensation reversed, and product added back into inventory. Patients would then need to submit an entirely new...