Matt
- Total activity 56
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 30
Articles
Recent activity by Matt-
What happens to my order if it is not picked up 30 minutes prior to the location closing? What would I need to do if I still want to pick up my order on another day?
Any orders not picked up 30 minutes prior to the location closing will be cancelled, dispensation reversed, and product added back into inventory. Patients would then need to submit an entirely new...
-
Can I pick when I want my delivery to arrive?
Currently, we do not offer patients the option to request delivery at a specific time, and we are unable to accommodate any time-specific delivery requests. If you are unable to be present to recei...
-
Are the delivery vehicles discreet?
Yes, the vehicles are unmarked. Our drivers will be wearing uniforms and ID badges.
-
Can my friend/roommate/etc accept my delivery?
For any individual besides yourself to accept your delivery, they are required to be licensed (in Florida) as your caregiver within the medical marijuana program. Someone that has Power of Attorney...
-
Can I ask the drivers to apply a discount or redeem a loyalty coupon that I had forgotten to request when I submitted my order?
Drivertenders are not able to make any changes to your order. If you are not able to accept it as-is, the order will be returning with the drivetenders back to HQ or the dispensary location where i...
-
Can I remove items from my order when the drivers arrive? What if I do not have enough payment to cover the entire order?
No, drivers are unable to make any changes to your order. If you cannot accept the order as it is, the driver will return it to HQ, and all products will be restocked. How can I modify or change my...
-
Do I need to tip the drivers?
While tipping is not mandatory, it's always appreciated if you feel the service you received is commendable. Please know that 100% of your tips go directly to our hardworking drivers.
-
Can I change my delivery address?
Depending on the status of your order and location you want to change the order it might be possible. Please contact customer service to see if we could do that for you. Our ability to be able to c...
-
Do you offer same-day delivery?
No, we do not offer same-day delivery currently. However it is our goal to start offering it by end of Q4 2024 to select locations
-
What if I live in a county you don’t deliver to?
It may not be feasible for all patients that encounter this situation, but while we are unable to deliver to your specific county, we can deliver to virtually any* address you provide us with that ...