Customer Support
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Recent activity by Customer Support-
What is the last day to have a 710-drop order delivered or picked up?
The last day to receive 710 List Drop orders (including deliveries and pick ups) is the following Saturday after the drop. Please see the example below. SUN MON TUE WED THU FRI SAT 710 ...
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Can a caregiver register a patient for the 710 Drop?
Yes, however the information for registration must be the patients’ ID number/DOB and not the caregivers. Information must be entered correctly for the account to sync with the MMUR.
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Can I place more than one (1) 710-drop order?
No, patients can only place (1) order per List Drop.
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How will the MMUR syncing integration potentially affect me?
The benefit of syncing with the MMUR is patients knowing in real-time if there are any issues with their medical card or recommendations. For example, patients will be notified if their card has ex...
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Understanding the Registry: Your Orders
Understanding the Registry Understanding Your Orders Step 1: Log into the Medical Marijuana Use Registry https://mmuregistry.flhealth.gov/. Step 2: Navigate to the “Your Profile” menu option at...
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Understanding Your Rec - Amount Available Calculation Page
Understanding the RegistryAmount Available Calculation Page This guide will help patients and caregivers understand the Amount Available Calculation page on the patient’s profile. The Amount Availa...
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Need Help?
Please click here to contact us. Make sure to specify the purpose of your submission from the first drop down menu on the form that you'll need to fill out. We kindly ask that you provide all r...
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Bulk Pricing: Dabbable Concentrates
Notice: As of January 5, 2026, 710 Labs is not applicable for this promotion, regardless of tier status. The details below have been updated to reflect this change. General Information Available o...
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$25 Credit - via QR Code | Terms (Expired)
Offer: $25 Promotional CreditPatients who receive a physical promotional card may obtain a $25 credit by scanning the QR code printed on the card and completing the required form.Qualification• Pa...
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ACH Payment Method: Aeropay
What is Aeropay?Aeropay is an alternative payments company that allows customers to pay participating businesses directly through a direct bank transfer. Is there a fee to use Aeropay?No, there ...