Yes, you can request to cancel your order if it hasn’t reached the fulfillment stage.

Unfortunately, if it has reached the fulfillment stage, we cannot cancel the order. You’d need to wait to receive the product(s), and then request a return shipping label as well as a refund. Please contact Customer Service for assistance.

Note: This article applies only to orders submitted via our merchandise website, https://merch.theflowery.co/ and is not applicable to product orders placed through our main website, https://theflowery.co/